How To Deal with Customers' Concerns About the Meter Reading System?

In our business communication with a large number of customers, the customer first cares about the communication problem of meter reading. Then there is the concern about whether the tripping and closing can be timely. This is also one of the key factors for the stable operation of the remote meter reading system. Regarding the communication of meter reading, it is necessary to pay attention to whether the meter reading concentrator is online and the communication signal strength of the concentrator. These two indicators of the concentrator are guaranteed, and there is basically no problem with the concentrator.

Regarding the question of whether the trip is timely, this can only be solved with hard work. Every trip and closing operation of our meter reading system is monitored by multiple indicators. For example, the tripping operation time, the time difference between the time after payment and the successful closing operation. The monitoring of these data greatly strengthens our ability to maintain the meter reading system. And try to solve all potential problems before the actual outbreak.