6 Frequently Asked Questions About Prepaid Water Meters

The prepaid water meter is a mature water fee management meter, which combines various settlement methods to help water supply companies to solve the problem of water fee collection. It has become a hot product for related companies such as water meter renovation, factory measurement, and water plant meter replacement. As a pre-sales customer service specialist of a professional prepaid water meter manufacturer, I usually receive various questions from customers about water meters, such as purchase problems, usage problems, etc. Today, we have sorted out some of the questions and misunderstandings of our friends about the water meter.

1. What is a prepaid water meter? Generally, we call IC card water meters, radio frequency card water meters, and prepaid remote card meters smart prepaid water meters. Their common feature is the built-in large-capacity lithium battery, storage, and control unit, and there is no need for the property or water department staff to come to the door to urge the water bill.

2. How to choose a prepaid water meter?

From the perspective of buyers, I would like to suggest that you evaluate the affordability of water meters from multiple perspectives, such as technology, accessories grade, product expansion and continuity, software and hardware, system solutions and after-sales support. It is best to choose a large brand water meter manufacturer, and a low-priced small meter manufacturer must not purchase it.

3. Why our water consumption is larger than our neighbors?

Those who have this question are mostly judged based on life experience. With the same population and similar domestic water use methods, the amount of available water is significantly larger than normal. The water meter is used for trade settlement and must be subject to mandatory verification according to regulations. It can be put into use only after passing the test. Therefore, the phenomenon of large water consumption caused by the failure of the water meter itself is not common. So what else is possible? In actual dispute resolution, toilet leakage and water meter rotation account for the largest proportions.

4. If there is no one consuming water at home, and there is no leakage, why the pointer of the water meter still rotates. What's the matter? This phenomenon is called water meter rotation in the water industry. The main reason is that the water pressure pulsation is caused by the formation of air in the water supply pipeline for various reasons. This needs to be solved by reasonable and correct pipeline installation or by adding a check valve in front of the meter. Such as a wet prepaid water meter is afraid of freezing. When installed in an outdoor environment, due to the expansion of ice in winter, the watch glass and sensor will be damaged, so it is necessary to take winter insulation measures.

5. If the water meter broken, can we maintain it ourselves?

The answer is no, any failure of the prepaid water meter requires professionals to handle it. When the water meter fails, the only thing we can do is to report it for repair. Although you can't repair it yourself, you can take precautions in advance. Furthermore, those installed in high-temperature and humid environments should also be protected.

6. How to recharge the water meter in arrears? Where to recharge?

Old-fashioned prepaid water meters use IC cards or radiofrequency cards to pay at charging outlets, and then go home and recharge by swiping the meter. In recent years, with the popularity of mobile payment, many manufacturers have launched solutions to support mobile payment, such as NB-IOT remote prepaid water meter,