Meter Reading System Communication Success Rate?
This article starts from the deepest point of the problem. We do not allow any meter in our meter reading system to go offline. Our power meter reading system detects that any meter is not online, and we will deal with it immediately. We generally think this way, and it is indeed a good idea. The problem is that there will be power outages during school holidays, and there will be power outages on the lines due to the withdrawal of shopping malls and residential facades, which will cause the meters and concentrators to go offline due to power outages. When our background monitors that these meters and concentrators are not online, it is often difficult to handle. Because it is not known at all whether the meters and concentrators are offline because of a fault or because of a power outage. Asking customers for one meter by one meter will result in too much trouble to deal with, and it will not be timely to deal with the really problematic meter or concentrator. So we added two functions, one is the power failure reporting function, so we customized the power failure reporting function of the meter or concentrator. That is, a large-capacity capacitor is added to the meter and concentrator. Even if the electricity meter or the concentrator is out of power, the electricity meter and the concentrator can report the outage event and the outage time to the cloud meter reading background through the wireless communication module. This way we know which meters and meter reading concentrators are offline due to a power outage, and the rest are faulty. This allows us to deal with failures in a timely manner. We have considered the problem in detail, just to protect the customer's experience and our credibility.
If the meter or concentrator is powered down, the dots are yellow. If it shows red, it means there is a fault. Displaying green means normal. The power-on time and power-off time of the meter and meter reading concentrator can be monitored by our background. This function allows us to accurately determine whether there is a real fault, which is our attitude towards the timeliness of the problem.
Our remote power meter reading system has an operational consideration program to judge the operational status of the meter and concentrator, all to protect your experience!
If our power meter reading system is not in an extremely good operating state, the after-sales software system will deduct points from our internal responsible persons, which will be linked to performance considerations. Please believe us, the services you use are multi-dimensional care!
